Refund Policy

Refund Eligibility

At auriventalith, we understand that circumstances can change. Our refund policy is designed to be fair and transparent while protecting both our customers and our business interests. Refunds are considered on a case-by-case basis for eligible services and products.

Refund Process & Timeline

We've streamlined our refund process to make it as straightforward as possible. Here's exactly what happens when you request a refund:

Payment Method Processing

Refunds are processed back to the original payment method used for the purchase. Different payment methods have varying processing times:

• Credit Cards: 5-7 business days after processing, may take 1-2 billing cycles to appear on statement
• Debit Cards: 3-5 business days after processing, typically faster than credit cards
• Bank Transfers: 7-10 business days depending on your bank's processing time
• Digital Wallets: 1-3 business days for most digital payment platforms

Special Circumstances

We recognize that exceptional situations may arise. Our team is authorized to consider refunds outside the standard policy in cases of:

Each special circumstance is reviewed individually by our customer service team. Documentation may be required to support your request. We aim to reach a fair resolution that considers both customer needs and business requirements.

Non-Refundable Items

Certain items and services are not eligible for refunds under any circumstances:

• Completed consulting sessions or coaching calls
• Downloadable materials that have been accessed and used
• Custom-developed training materials created specifically for your organization
• Services consumed beyond the refund window timeframe
• Third-party products or services purchased through our platform

Before making a purchase, please carefully review the product description and terms to understand what you're buying. Our customer service team is available to answer questions before you commit to a purchase.