Privacy Policy

When you register for our learning programs or contact us for financial consultation, we collect essential information including your full name, email address, phone number, and business details. We also gather information about your professional background, industry experience, and specific learning objectives to tailor our services effectively.

For participants in our advanced programs, we may collect additional details such as company size, revenue information, and leadership experience to ensure appropriate program placement and customized learning experiences.

Our systems automatically collect technical data including your IP address, browser type, device information, and operating system. We track how you navigate through our website, which pages you visit, and how long you spend on different sections to improve user experience and content delivery.

We maintain records of all communications between you and our team, including emails, phone conversations, and meeting notes. This helps us provide consistent service and track your learning progress throughout our programs.

Your information serves several key purposes in delivering our financial education and business leadership services. We use personal details to create customized learning experiences, recommend appropriate programs, and provide ongoing support throughout your educational journey.

Communication data helps us maintain service quality, respond to inquiries promptly, and ensure you receive relevant updates about new programs or changes to existing offerings. We analyze usage patterns to identify popular content areas and improve our educational materials.

We never use your information for aggressive marketing purposes or share your details with third-party marketers without explicit consent. Our focus remains on providing valuable educational content and maintaining professional relationships with our program participants.

auriventalith maintains strict control over information sharing. We work with carefully selected service providers who assist in delivering our educational programs, including technology platforms, payment processors, and educational content partners. These relationships operate under comprehensive data protection agreements.

We may disclose information when required by Malaysian law, court orders, or regulatory authorities. In such cases, we will notify you unless legally prohibited from doing so. Business transfers or mergers would involve information transfer under equivalent privacy protection standards.

You maintain significant control over your personal information. At any time, you can request access to all data we hold about you, receive copies of your information in a portable format, or request corrections to inaccurate details.

If you decide to discontinue our services, you have the right to request complete deletion of your personal information, subject to legal retention requirements. We will honor deletion requests within 30 days unless specific regulatory obligations require longer retention periods.

To exercise any privacy rights, contact our privacy team directly at the information provided below. We will verify your identity and process requests efficiently. For complex requests involving multiple data systems, we may require up to 45 days to complete the process.

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption for data transmission and storage, with regular security audits and updates to maintain protection effectiveness.

Access to personal information is restricted to authorized personnel who require this data to perform their job functions. All team members receive regular privacy training and must sign confidentiality agreements as part of their employment.

Our technical infrastructure includes firewalls, intrusion detection systems, and regular vulnerability assessments. We maintain secure backup systems and disaster recovery procedures to ensure data availability while maintaining privacy protection.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Program participant data is typically retained for seven years after program completion to support ongoing educational development and compliance requirements.

Communication records and support interactions are maintained for three years to ensure service quality and resolve any future inquiries. Technical data and analytics information is anonymized after 18 months and used only for aggregate analysis purposes.

We have implemented automated systems that regularly review data retention periods and delete information that exceeds required retention timeframes. This ensures we don't maintain unnecessary personal information while meeting our legal and business obligations.

As a Malaysia-based company, we primarily process information within the country. However, some service providers may be located internationally. When international transfers occur, we ensure adequate protection through approved mechanisms such as standard contractual clauses and adequacy decisions.

We carefully evaluate the privacy laws and practices of any country where data processing occurs to ensure protection levels comparable to Malaysian standards. Participants will be notified of any significant changes to international data processing arrangements.

Our services are designed for business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that information from someone under 18 has been collected, we will delete it immediately and notify the individual or their guardian.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before implementation.

Continued use of our services after policy updates indicates acceptance of the revised terms. However, we will seek specific consent for any material changes that affect how we process your personal information.